Shipping & FAQs

  • Do you ship World Wide?

    Yes, we ship to all countries around the world.
    (Exceptions apply due to extraordinary circumstances at the time of purchase or shipping) If delivery can not be made, you will be refunded fully for your purchase.

  • What couriers & shipping options are available?

    Currently we ship through DHL Express, EMS or Qatar Postal Service. (All completed watches will be shipped through EMS or DHL Express ONLY)
    Shipping rates are Flat per order, regardless of the number of items purchased.

  • How can I get one of your watches?

    All you have to do is click the “Build a Watch” button in the top menu, fill the form and submit it. You can alternatively E-mail us at Seikodials@gmail.com with your inquiry or photo of the desired watch, and we will reply to you within 24 hours.

  • Do I have to purchase a watch and send it for customization?

    You don’t have to purchase a watch, or a set of parts for us to assemble a custom watch for you. If that’s what you would like to do, you are more than welcome to make your selections, and ship your watch or parts to us for further modification. Alternatively we can do that for you, mainting communication and taking your input along the way.

  • Are your Dials compatible with my watch?

    Our Dials are all the standard 28.5mm Seiko size, they are compatible with the majority of Seiko 5 and Seiko Dive watches. If you have a particular model ref. no. that you want to check compatibility with, you are welcome to reach out to us for an inquiry.
    It is also worth mentioning that our dials do not have “feet”, that means they are compatible with any movement or case that supports a 28.5mm dial. The Dial Dots included in your purchase are used to secure the Dial to the movement.

  • Shipping Options

    DHL Express - Shipping your parcel tracked and insured, takes 4 to 5 days for delivery once item is shipped.

    EMS - Shipping your parcel tracked, delivery takes between 5 to 10 days once shipped.

    Qatar Postal Service - Shipping your parcel with a tacking number, slow updates. Takes from 2 to 3 weeks once shipped.